For international subscribers, your package should arrive within 12 business days from the day shipped and will only update as far as clearing customs in your country. Please keep in mind, due to potential customs delays, it might take longer and we request that you allow until this date for your crate to arrive..Loot Crates are sent out once each month and we anticipate all crates being delivered between the 20-30th of each month. Please note that there is always a chance this could take a bit longer for International shipments, but shouldn 't take longer than 12-14 business days to arrive..If your signup or renewal was processed before our cutoff on the 19th at 9PM Pacific, your subscription will include that month 's crate. Barring any unforeseen circumstances, you should receive your tracking notification email by the 21st of each month. If that date has passed and you have not yet received .Shipping Time for New International Subscribers How long does it take to get my crate through the mail? It 's the 30th and I still don 't have my crate. What should I do? My crate was not delivered, now what? Why haven 't I received a tracking email? My tracking information isn 't working. What should I do? I changed my .
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